Thank you for your continuous support for SIRUP.
We will be offering refunds for SIRUP’s livestream show “channel 02”, which was cancelled due to illness of the artist.
If you have purchased a ticket for the show, please apply for a refund during the designated period.
The refund method differs depending on the play guide you purchased your ticket from, so please check the details for each play guide below.
Announcements will be made when we reschedule”channel 02″ in the future.
We apologize for any inconvenience this may cause, and we appreciate your understanding.
The spread of COVID is still a serious situation. We sincerely hope all of you will stay safe, and take care.
Kyodo Tokyo / Styrism
Refunds for “channel 02”
Refund period: Monday, December 28, 2020 (10:00) – Sunday, January 31, 2021 (23:59)
The procedure differs depending on your chosen transaction method.
Please check your ticket pick-up method, and confirm the details of the relevant refund method from the following URL.
For inquiries regarding refunds, please contact Ticket Pia at http://t.pia.jp/help
Refunds or chargebacks will be made directly from the payment company you used when purchasing the tickets. (Refunds will be processed during the refundable period.)
If your chosen payment method does not allow for a refund or chargeback, we will send you a message directly regarding the refund process.
For inquiries regarding refunds, please use the form below.
A message will be sent directly to you from the “LINE Ticket info” account. If you wish to receive a refund, please follow the instructions in the message and proceed with the refund procedure.
The refund will be deposited to your specified account.
For inquiries regarding refunds, please access the “Ask a Question” section of the official LINE Ticket account.